Was FTM open or running when you installed Charting Companion? Exit and re-start FTM.Is there a file opened in FTM? The plugins will be disabled if no file is open.If FTM is installed in a new directory, this Plugin file does not exist, and must be re-created by reinstalling CC. This file alerts FTM that there is a plugin available. Did you install a new version of Family Tree Maker recently? If so, you must re-install Charting Companion, because CC creates a file in the FTM directory when CC is installed:Ĭ:\Program Files\Family Tree Maker 2014.1\Plugins\CCplugin.xml.If Charting Companion fails to launch, please go through the following checklist. In the FTM menu, click on "Tools ➔ Plugins ➔ Export ➔ Charting Companion". Charting Companion must now be launched from Family Tree Maker.
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